Shipping policy

Processing Time All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates Shipping costs are calculated at checkout based on your location and order details. All shipping fees are paid by the customer.

Delivery Timeframes We ship to all EU countries. Estimated delivery times after dispatch are 4–9 business days, depending on your location within the EU.

Shipping Method We use a personal carrier service to ensure your order is handled with care from our warehouse to your door.

Order Tracking Once your order has been dispatched, you will receive a confirmation email. Please allow up to 24 hours for tracking information to update.

Delays We are not responsible for delays caused by customs, weather, or other circumstances beyond our control. Estimated delivery times are not guaranteed.

Lost or Damaged Packages If your order arrives damaged or does not arrive within the estimated timeframe, please contact us so we can resolve the issue promptly.

Contact For any shipping-related questions, please reach out to us through our store's contact page.